Shipping policy
Smiles&Cheeks Shipping Policy
Welcome to Smiles&Cheeks! Our shipping policy ensures that your delightful companions from our collection are delivered to you efficiently and reliably.
1. Third-Party Logistics Partners
- We collaborate with trusted third-party logistics companies for the shipping of your orders, providing a range of shipping options to cater to your preferences.
2. Processing Time
- Orders are processed within 48 hours of placement, excluding weekends and holidays.
3. Shipping Options and Delivery Times
- Various shipping options are available, including standard, expedited, and express delivery. Delivery times vary based on the selected method and your geographical location.
- You will be provided with estimated delivery times during the checkout process.
4. Shipping Costs
- Shipping costs are calculated based on the weight of the order and the shipping method chosen and are charged to the customer.
5. Order Tracking
- After your order is dispatched, you will receive an email with a tracking number, allowing you to monitor the delivery status of your order.
6. International Shipping
- Can be requested by the customer.
7. Shipping Address Accuracy
- Please verify that your shipping address is correct when placing your order. Smiles&Cheeks cannot be held responsible for orders shipped to incorrect addresses provided by the customer.
8. Delivery Issues
- For any delivery-related concerns, such as delays or non-receipt of your package, please contact us at [info@smilesncheeks.com]. We will liaise with our logistics partners to resolve the issue promptly.
9. Policy Updates
- Smiles&Cheeks may update this shipping policy periodically. We encourage you to review it regularly.
Thank you for shopping with Smiles&Cheeks, where we are dedicated to delivering a slice of happiness straight to your door!